Technical
Support is your safety net. When you need help,
our Support Center staff is waiting to assist you.
Our staff is former church staff members who are patient,
understanding and knowledgeable.
With a Technical Support Agreement you can:
- Ask
technical questions.
- Get
a little help in understanding how to perform a
task.
- Receive
discounts on upgrades, training and other services.
The
Support Center is open 40 hours a week. If scheduled, technical support can
be available to you at off hours. With a Technical
Support Agreement you can call during normal hours
and request support during off hours. Many churches
have volunteers who come in after their regular job
and need support after hours. Just reserve some time
when you might need it.
With all new purchases (this does not include upgrades)
you receive 90 days of technical support free and
we encourage our new users to take advantage of it.
After the initial 90 days, Technical Support Agreements
begins at $139 a year for ChurchPro Basic single users, $169 for ChurchPro Complete single users . For network users, the annual fee begins at $189 ChurchPro Basic and $229 for ChurchPro Complete. They
may be purchased at any time.
Since
our software is so intuitive, many of our churches
desire to just call when they have a problem. The
Support Center is also open for you on a per incidence
fee of $40.
Please
have a credit card available when you call.
Voice
410.272.0941
churchprosp@comcast.net
Email
support is for current support customers only, you
must provide church name, user name and zip code to
confirm support.
Monday-Thursday 9 am-6 pm Eastern Time
Friday 9 am-2 pm Eastern Time
Yearly Tech Support Contracts begin at $139 for
ChurchPro Basic single user
Yearly Tech Support Contracts begin at $169 for
ChurchPro Complete single user.
Attention: ChurchPro Complete Users
Save $50 off the price of an upgrade if purchased with a 1 year technical support plan.
Save $50 off the price of the program if purchased with a 1 year technical support plan.
We
also offer a variety of training. Call 410 272-0941
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