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Join our Free Support Forum
Support is your safety net. When you need help,
our Support Center staff is waiting to assist you.
Our staff is friendly, patient,
understanding and knowledgeable.
With a Technical Support Agreement you can:
- Call during support center hours and ask
help in understanding how to perform a
- Solve problems that would otherwise take you hours to resolve.
Support Center is open 40 hours a week. If scheduled, technical support can
be available to you at off hours. With a Technical
Support Agreement you can call during normal hours
and request support during off hours. Many churches
have volunteers who come in after their regular job
and need support after hours. Just reserve some time
when you might need it.
With all new purchases (this does not include upgrades)
you receive 90 days of technical support free and
we encourage our new users to take advantage of it.
After the initial 90 days, our tech support is among the lowest price in the industry. You may check prices at our online store.
support is limited to quick Yes or No questions for current support customers only, you
must provide church name, user name, phone number and zip code to
confirm support. Please call our support numbers above for support. We will be happy to help.
Support Center Hours
Monday-Thursday 9 am-6 pm Eastern Time
Friday 9 am-5 pm Eastern Time